Beauty Retail Leader: Inspire Teams & Elevate Service

Sephora; Pensacola (FL); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Job summary

Sephora Pensacola is seeking a Sales and Service Leader to mentor a diverse team, elevate client experiences, and exceed store goals. You’ll lead by example, coach for growth, and ensure exceptional service in a fast-paced retail environment.

The role emphasizes product knowledge, loyalty program execution, and brand initiatives while maintaining store standards and a welcoming, inclusive culture. The position requires flexibility for nights, weekends, and holidays.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire coach and empower team members to deliver exceptional client service and achieve sales goals.
• Drive performance and contribute to store success through client engagement, product knowledge, and recommendations.
• Coach for growth by providing ongoing feedback and development to elevate team performance.
• Train and develop; onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
• Execute daily operations; assist with inventory, visual merchandising, and store standards.
• Foster inclusivity and teamwork; promote a culture of openness and belonging.
• Uphold Sephora standards; follow company policies and maintain a safe shopping experience.

Job description

Sephora Pensacola is seeking a Sales and Service Leader to mentor a diverse team, elevate client experiences, and exceed store goals. You’ll lead by example, coach for growth, and ensure exceptional service in a fast-paced retail environment.

The role emphasizes product knowledge, loyalty program execution, and brand initiatives while maintaining store standards and a welcoming, inclusive culture. The position requires flexibility for nights, weekends, and holidays.