Beauty Store Leader: Coach, Elevate Service & Sales

Sephora USA, Inc; Folsom (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Equal opportunity employer

Training & development

Job summary

Sephora USA, Inc. in Folsom, CA is seeking a Sales and Service Leader to guide a high-performing team in delivering outstanding client experiences and achieving sales goals. You will coach, develop, and mentor staff, while maintaining store standards and visual merchandising.

The role emphasizes leadership, product knowledge, and a client-first mindset within a dynamic retail environment. Flexible scheduling, healthcare benefits, and equality in opportunity are highlighted.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire team members to deliver exceptional client service and achieve sales goals.
• Drive performance through strong client engagement and product knowledge.
• Coach for growth by providing ongoing feedback to elevate team performance.
• Train and develop on onboarding, service excellence, loyalty programs and brand initiatives.
• Execute daily operations including inventory, visual merchandising, and store standards.
• Foster inclusivity and teamwork to promote an open culture.
• Uphold Sephora standards and policies for a safe, enjoyable shopping experience.

Skills

Leadership

Sales skills

Customer service

Communication

Team coaching

Job description

Sephora USA, Inc. in Folsom, CA is seeking a Sales and Service Leader to guide a high-performing team in delivering outstanding client experiences and achieving sales goals. You will coach, develop, and mentor staff, while maintaining store standards and visual merchandising.

The role emphasizes leadership, product knowledge, and a client-first mindset within a dynamic retail environment. Flexible scheduling, healthcare benefits, and equality in opportunity are highlighted.