Beauty Store Leader & Coach

Sephora; Vernon Hills (IL); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture and belonging

Job summary

Sephora in Vernon Hills is seeking a Sales and Service Leader to drive store performance and elevate client experiences. You will coach a diverse team, deliver personalized product recommendations, and lead by example to meet and exceed goals in a fast-paced beauty environment.

The role emphasizes coaching, product knowledge, and strong client engagement, with a focus on inclusivity and operational excellence. Evening/weekend availability is required.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast-paced and dynamic environment.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire coach and empower team members to deliver exceptional client service and achieve sales goals.
• Drive performance and contribute to store success through client engagement, product knowledge, and personalized recommendations.
• Coach for growth by providing ongoing feedback and development to elevate team performance.
• Train and develop via onboarding and ongoing learning in service excellence, loyalty programs, product knowledge, and brand initiatives.
• Execute daily operations including inventory, visual merchandising, and store standards.

Skills

Leadership

Sales experience

Customer service

Communication

Team development

Job description

Sephora in Vernon Hills is seeking a Sales and Service Leader to drive store performance and elevate client experiences. You will coach a diverse team, deliver personalized product recommendations, and lead by example to meet and exceed goals in a fast-paced beauty environment.

The role emphasizes coaching, product knowledge, and strong client engagement, with a focus on inclusivity and operational excellence. Evening/weekend availability is required.