Beauty Retail Leader: Inspire Teams & Elevate Service

Sephora

Wheaton (IL)

On-site

USD 36,000 - 41,000

Full time

3 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Healthcare benefits

Inclusive culture

Job summary

Sephora is seeking a Sales and Service Leader at our Wheaton, IL location to coach and guide a high-performing team. You will drive client engagement, share product knowledge, and deliver personalized recommendations to exceed store goals.

The role emphasizes leadership, inclusivity, and adherence to Sephora standards, with a focus on providing exceptional service during peak hours and a positive shopping environment.

Qualifications

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
Proven ability to coach and inspire teams to achieve goals.
Strong sales and client service skills.
Excellent communication and interpersonal skills.

Responsibilities

Lead and inspire teammates to deliver exceptional client service and achieve sales goals.
Drive performance through client engagement, product knowledge, and personalized recommendations.
Coach for growth by providing ongoing feedback and development to elevate performance.
Train and develop the team, onboarding and continuous learning in service excellence, loyalty, and product insights.
Execute daily operations, assist inventory, visual merchandising, and store standards.
Foster inclusivity and teamwork; promote a culture of openness.
Uphold Sephora standards and policies to ensure a safe, enjoyable shopping experience.

Skills

Leadership

Coaching

Sales skills

Client service

Job description

The role emphasizes leadership, inclusivity, and adherence to Sephora standards, with a focus on providing exceptional service during peak hours and a positive shopping environment.

Get your free, confidential resume review.

or drag and drop your file here.