Beauty Retail Leader: Coach Teams, Elevate Service & Sales

SEPHORA; Lahaina (HI); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture and Belonging

Job summary

SEPHORA is seeking a Sales and Service Leader for our Lahaina, HI store to lead a high-performing team and elevate client experiences. You will coach staff, drive sales, and ensure operational excellence while maintaining a welcoming, inclusive environment.

Role requires at least 2 years in a leadership role within retail or service, excellent communication, and the ability to train others. Availability for peak hours and a physically active position are expected.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Quick learner with ability to absorb and share product knowledge and training.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals.
• Drive performance and contribute to store success through client engagement, product knowledge, and personalized recommendations.
• Coach for growth by providing ongoing feedback and development to elevate team performance.
• Train and develop through onboarding and ongoing learning in service excellence, loyalty programs, product knowledge, and brand initiatives.
• Execute daily operations including inventory, visual merchandising, and maintaining store standards.
• Foster inclusivity and teamwork, promoting a culture of openness and empowerment.
• Uphold Sephora standards and policies to create a safe, enjoyable shopping experience.

Skills

Leadership

Coaching & Development

Sales & Client Service

Communication

Fast-paced Environment

Quick Learner

Physical Lifts 50 lbs

Job description

SEPHORA is seeking a Sales and Service Leader for our Lahaina, HI store to lead a high-performing team and elevate client experiences. You will coach staff, drive sales, and ensure operational excellence while maintaining a welcoming, inclusive environment.

Role requires at least 2 years in a leadership role within retail or service, excellent communication, and the ability to train others. Availability for peak hours and a physically active position are expected.