Beauty Retail Team Lead: Client Experience & Growth

Sephora USA, Inc; Estero (FL); On-site; USD 33,000 - 38,000; Full time

Job summary

Sephora USA, Inc. is seeking a Sales and Service Leader in Estero, FL to lead store operations and inspire a high-performing team. This role focuses on coaching, client engagement, product knowledge, and achieving sales goals in a fast-paced beauty environment.

You will drive performance through excellent client service and teamwork, while ensuring brand standards and inclusive culture. Strong communication and leadership are essential for success.

Qualifications

• Must have at least 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills; excellent communication and interpersonal abilities.

Responsibilities

• Lead and inspire team members to deliver exceptional client service and achieve sales goals.
• Drive performance through client engagement, product knowledge, and personalized recommendations.
• Coach for growth by providing ongoing feedback and development to elevate team performance.
• Train and develop by supporting onboarding and continuous learning in service excellence and brand initiatives.
• Execute daily operations including inventory, visual merchandising, and store standards.
• Foster inclusivity and teamwork, promoting a culture of openness.
• Uphold Sephora standards and ensure a safe, enjoyable shopping experience.

Skills

Leadership experience

Sales

Client service

Communication

Interpersonal skills

Job description

Sephora USA, Inc. is seeking a Sales and Service Leader in Estero, FL to lead store operations and inspire a high-performing team. This role focuses on coaching, client engagement, product knowledge, and achieving sales goals in a fast-paced beauty environment.

You will drive performance through excellent client service and teamwork, while ensuring brand standards and inclusive culture. Strong communication and leadership are essential for success.