Beauty Retail Team Lead - Client Experience

LVMH; Indianapolis (IN); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora in Indianapolis is seeking a Sales and Service Leader to guide a high-performing team in delivering exceptional client experiences. You will drive sales through coaching, product knowledge, and personalized recommendations while maintaining store standards and inclusivity.

The role is full-time, hourly, with flexibility for evenings and weekends, and offers comprehensive healthcare and wellbeing benefits. Join a culture where Belong to Something Beautiful is more than a slogan.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Quick learner with ability to absorb and share product knowledge and training.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire: coach and empower team members to deliver exceptional client service and achieve sales goals.
• Drive performance: contribute to overall store success through client engagement and product knowledge.
• Coach for growth: provide ongoing feedback and development to elevate team performance.
• Train and develop: support onboarding and continuous learning in service excellence, loyalty programs, and brand initiatives.
• Execute daily operations: assist with inventory, visual merchandising, and store standards.
• Foster inclusivity and teamwork: promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: follow company policies and ensure a safe, enjoyable shopping experience.

Skills

Leadership

Coaching

Sales excellence

Client service

Communication

Job description

Sephora in Indianapolis is seeking a Sales and Service Leader to guide a high-performing team in delivering exceptional client experiences. You will drive sales through coaching, product knowledge, and personalized recommendations while maintaining store standards and inclusivity.

The role is full-time, hourly, with flexibility for evenings and weekends, and offers comprehensive healthcare and wellbeing benefits. Join a culture where Belong to Something Beautiful is more than a slogan.