Beauty Retail Team Leader — Sales & Service

Sephora USA, Inc.; Carmel (IN); On-site; USD 33,000 - 38,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Job summary

Sephora USA, Inc. in Carmel, IN is seeking a Sales and Service Leader to drive store success and coach a high-performing team. You will lead by example, inspire staff, and elevate client experiences while meeting ambitious sales goals.

The role emphasizes coaching, product knowledge, and a client-first mindset in a fast-paced retail environment. Full-time, hourly position with flexible scheduling and opportunities for growth.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire team members to deliver exceptional client service and achieve sales goals.
• Drive performance through client engagement, product knowledge, and personalized recommendations.
• Coach for growth by providing ongoing feedback and development to elevate team performance.
• Train and develop through onboarding and ongoing service excellence and brand initiatives.
• Execute daily operations including inventory, merchandising, and store standards.
• Foster inclusivity and teamwork to create an open environment.
• Uphold Sephora standards and ensure a safe, enjoyable shopping experience.

Skills

Leadership

Sales skills

Client service

Communication

Coaching

Job description

Sephora USA, Inc. in Carmel, IN is seeking a Sales and Service Leader to drive store success and coach a high-performing team. You will lead by example, inspire staff, and elevate client experiences while meeting ambitious sales goals.

The role emphasizes coaching, product knowledge, and a client-first mindset in a fast-paced retail environment. Full-time, hourly position with flexible scheduling and opportunities for growth.