Beauty Retail Leader: Elevate Client Experience

sephora.com; Visalia (CA); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Job summary

Sephora in Visalia, CA is seeking a Sales and Service Leader to energize the team, elevate client experiences, and drive store performance. You’ll coach, develop, and lead by example to create an inclusive, high-performing environment focused on beauty greatness.

Responsibilities include coaching for growth, delivering exceptional service, managing daily operations, and partnering with leadership to meet sales goals while upholding Sephora standards in a fast-paced retail setting.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals.
• Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
• Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance.
• Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
• Execute daily operations Assist with inventory, visual merchandising, and maintaining store standardsFoster inclusivity and teamwork.
• Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience.

Skills

Leadership

Coaching

Sales skills

Client service

Communication

Job description

Sephora in Visalia, CA is seeking a Sales and Service Leader to energize the team, elevate client experiences, and drive store performance. You’ll coach, develop, and lead by example to create an inclusive, high-performing environment focused on beauty greatness.

Responsibilities include coaching for growth, delivering exceptional service, managing daily operations, and partnering with leadership to meet sales goals while upholding Sephora standards in a fast-paced retail setting.