Beauty Store Team Leader — Elevate Client Experience

Sephora USA, Inc; Temecula (CA); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusion & Belonging

Job summary

Sephora USA, Inc. Temecula store is seeking a Sales and Service Leader to drive client service excellence and achieve sales goals. You will coach, develop, and lead a high-performing team in a fast-paced beauty retail environment.

Responsibilities include coaching for growth, training in service excellence, and managing daily store operations while upholding Sephora standards. The role requires flexibility for peak hours, including evenings and weekends.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire team members to deliver exceptional client service and achieve sales goals.
• Drive performance through client engagement, product knowledge, and personalized recommendations.
• Coach for growth with ongoing feedback and development to elevate team performance.
• Train and develop staff with onboarding and learning in service excellence and brand initiatives.
• Execute daily store operations including inventory, visual merchandising, and store standards.
• Foster inclusivity and teamwork to create an open, empowering culture.
• Uphold Sephora standards and safety policies.

Skills

Leadership

Coaching

Sales skills

Client service

Communication

Team empowerment

Job description

Sephora USA, Inc. Temecula store is seeking a Sales and Service Leader to drive client service excellence and achieve sales goals. You will coach, develop, and lead a high-performing team in a fast-paced beauty retail environment.

Responsibilities include coaching for growth, training in service excellence, and managing daily store operations while upholding Sephora standards. The role requires flexibility for peak hours, including evenings and weekends.