Beauty Retail Leader: Coach, Inspire & Drive Sales

SEPHORA; Portland (OR); On-site; USD 33,000 - 38,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Job summary

Sephora in Portland, OR is seeking a Sales and Service Leader to guide a high-performing team and elevate client experiences. You’ll coach, engage clients, and drive sales while upholding Sephora standards and a safe, inclusive shopping environment.

The role is a full-time, hourly (non-exempt) position with 30–40 hours per week. Candidates should be ready to work nights, weekends, and holidays in a fast-paced retail setting.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
• Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamworkHelp promote a culture of openness where everyone feels empowered
• Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience

Skills

Leadership

Coaching

Sales skills

Client service

Communication

Job description

Sephora in Portland, OR is seeking a Sales and Service Leader to guide a high-performing team and elevate client experiences. You’ll coach, engage clients, and drive sales while upholding Sephora standards and a safe, inclusive shopping environment.

The role is a full-time, hourly (non-exempt) position with 30–40 hours per week. Candidates should be ready to work nights, weekends, and holidays in a fast-paced retail setting.