Beauty Retail Leader & Coach - Drive Sales

Sephora USA, Inc.; Charlotte (NC); Vor Ort; USD 33.000 - 38.000; Vollzeit

Benefits dieser Stelle

Healthcare benefits

Wellbeing programs

Zusammenfassung

Sephora USA, Inc. in Charlotte, NC is seeking a Sales and Service Leader to guide the store team in delivering exceptional client service and achieving sales goals.

You will coach staff, share product knowledge, and foster a welcoming, inclusive environment that puts clients first. The role requires strong leadership, outstanding communication, and the ability to manage daily operations, merchandising, and customer engagement in a fast-paced retail setting.

Qualifikationen

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Quick learner with ability to absorb and share product knowledge and training.
• Physically able to lift and carry up to 50 pounds

Aufgaben

• Lead and inspire team members to deliver exceptional client service and achieve sales goals.
• Drive performance through strong client engagement, product knowledge, and personalized recommendations.
• Coach for growth by providing ongoing feedback and development to elevate team performance.
• Train and develop teammates on service excellence, loyalty programs, product expertise, and brand initiatives.
• Execute daily operations including inventory, visual merchandising, and store standards.
• Foster inclusivity and teamwork to create an open, empowering culture.
• Uphold Sephora standards and company policies for a safe shopping experience

Kenntnisse

Leadership

Sales excellence

Client service

Jobbeschreibung

Sephora USA, Inc. in Charlotte, NC is seeking a Sales and Service Leader to guide the store team in delivering exceptional client service and achieving sales goals.

You will coach staff, share product knowledge, and foster a welcoming, inclusive environment that puts clients first. The role requires strong leadership, outstanding communication, and the ability to manage daily operations, merchandising, and customer engagement in a fast-paced retail setting.