Beauty Host: Sensory Experience & Guest Care

L'OCCITANE Group (B Corp); Massachusetts; Sur place; USD 25 000 - 29 000; Plein temps

Résumé du poste

L’Occitane Group (B Corp) in Chestnut Hill is seeking a Beauty Host to warmly greet guests and create a serene in-store journey. You will guide customers through a sensory experience, while upholding store policies and helping with daily operations.

Ideal candidates bring strong communication, a sales-driven mindset, and a passion for skincare. This role emphasizes customer satisfaction, teamwork, and a flexible, adaptable approach in a dynamic boutique environment.

Qualifications

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

Responsabilités

• Greet every guest and provide a sensorial experience that fosters genuine connections.
• Prioritize guest experience and anticipate guest needs to exceed expectations.
• Welcome feedback openly and maintain a growth-oriented mindset.
• Support and assist with store operations, policies, and procedures; take initiative to solve customer needs.
• Offer direction, mentorship, and encouragement to colleagues to cultivate a positive, inclusive team culture.
• Collaborate and adapt communication styles to fit different team members.

Connaissances

Communication

Problem-solving

Entrepreneurial mindset

Customer focus

Skincare interest

Adaptability

Tech basics

Description du poste

L’Occitane Group (B Corp) in Chestnut Hill is seeking a Beauty Host to warmly greet guests and create a serene in-store journey. You will guide customers through a sensory experience, while upholding store policies and helping with daily operations.

Ideal candidates bring strong communication, a sales-driven mindset, and a passion for skincare. This role emphasizes customer satisfaction, teamwork, and a flexible, adaptable approach in a dynamic boutique environment.