In-Store Beauty Host: Sensory Guest Experience Leader

L'Occitane En Provence; Brookline (MA); Sur place; USD 25 000 - 29 000; Plein temps

Résumé du poste

L’Occitane En Provence in Chestnut Hill is seeking a Full-Time Beauty Host to warmly welcome guests and create a serene, sensory shopping experience. You will guide customers through skincare and fragrance options while maintaining brand standards.

As a host, you’ll anticipate needs, support store operations with initiative, and help nurture a positive, inclusive team culture. This is a on-site role offering competitive hourly pay and a focus on exceptional service.

Qualifications

• Strong communication and creative problem-solving abilities are essential.
• Entrepreneurial attitude with experience in a sales-driven environment is valued.
• Mindset focused on customer satisfaction (internal and external).
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended.
• Basic technology skills are desirable.

Responsabilités

• Be the Host: greet every guest as if they were a cherished guest in your home, offering a sensorial experience and warm hospitality.
• Prioritize Guest Experience: anticipate guests' needs and strive to exceed expectations.
• Keep an Open Mind: welcome feedback, presume positive intent, and maintain a growth mindset.
• Let Success Drive You: support and assist with store operations, policies, and procedures, taking initiative to solve problems and prioritize customers.
• Foster a Team Culture: offer direction, mentorship, and encouragement to colleagues to cultivate a positive and inclusive team culture.
• Communicate with Care: collaborate and adapt communication styles to diverse personalities within the team.

Connaissances

Strong communication skills

Creative problem-solving

Entrepreneurial attitude

Customer satisfaction focus

Adaptability & flexibility

Basic technology skills

Description du poste

L’Occitane En Provence in Chestnut Hill is seeking a Full-Time Beauty Host to warmly welcome guests and create a serene, sensory shopping experience. You will guide customers through skincare and fragrance options while maintaining brand standards.

As a host, you’ll anticipate needs, support store operations with initiative, and help nurture a positive, inclusive team culture. This is a on-site role offering competitive hourly pay and a focus on exceptional service.