Beauty Guest Services Pro - Commission & Bonuses

European Wax Center, Inc.; New York (NY); In loco; USD 21.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Referral program

PTO & benefits (medical, dental,vision

Free eyebrow waxing

Free eyebrow tinting

Discounts on services

Discounts on products

Fun, well-managed team culture

Descrizione del lavoro

European Wax Center in New York is seeking a Guest Service Associate to join our fast-paced salon team. The role combines front desk duties, reservations, guest interactions, and sales of service packages with an hourly wage, commission, and bonuses.

You should be a people person, capable of working 30 hours a week, with flexible evenings and weekends, and a passion for delivering excellent service. Our team values energy, support, and a fun, high-performing environment.

Competenze

• Customer service experience required.
• Able to work 30 hours per week.
• Evenings and weekends availability.
• Sales-driven with goal orientation.
• Friendly, people-person who enjoys guest interaction.

Mansioni

• Connect with guests and create an amazing experience from start to finish.
• Book reservations + manage the front desk.
• Answer calls and assist with guest questions.
• Handle payments and transactions.
• Recommend and sell service packages.

Conoscenze

Customer service

Sales experience

People skills

Descrizione del lavoro

Retail Sales Associate/Guest Service Associate

As a Guest Sales Associate, you’ll shape each guest’s experience from start to finish, delivering exceptional service in a welcoming environment. You’ll work alongside a passionate team while helping guests feel confident, radiant, and comfortable in their own skin—making a lasting impact every day.

A Day in the Life:

• Manage the front desk and retail areas, including restocking and organization
• Coordinate guest flow, handle inquiries, and maintain the reservation system
• Answer calls and assist with guest questions
• Handle payments and transactions
• Recommend and educate on service packages (this is a BIG part of the role)
• Deliver a personalized guest experience using brand standards and service techniques

Benefits & Perks:

• Competitive hourly wage, plus commission and bonuses
• Great referral program
• Full-time associates eligible for PTO, medical, dental, vision, long-term and short-term disability insurance options
• Free Eyebrow Waxing and Free Eyebrow Tinting
• 50% off services & 40% off products
• A fun, well-managed, successful work environment

Here’s What We’re Looking For:

• Ability to work 20-30hours per week
• Ability to work evenings and weekends
• Sales-driven and motivated by hitting goals
• A true people person who loves guest interaction
• Reliable and dependable
• Comfortable recommending services and closing sales
• Customer service and sales experience required

Why You’ll Love It Here:

We’re not just coworkers; we’re a team that supports each other, celebrates wins, and has FUN doing it. If you’re looking for a place where you can grow, make money, and enjoy your job… this is it.

Apply now and let's talk!

European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around:
• Our proprietary Comfort Wax®
• Private waxing suites
• A crisp, clean environment
• And the most professionally trained estheticians in the industry
From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.