Beauty Experience Lead — Brand Storyteller & Coach

Victoria's Secret; Appleton (WI); On-site; USD 42,000 - 58,000; Full time

Job summary

Victoria’s Secret in Appleton, WI seeks a Beauty Supervisor to lead customer and associate experiences while ensuring brand execution. This value-based leader guides visual merchandising and storytelling to reflect the Brand’s objectives and delivers compelling service across the store.

Reporting to the Store Manager or Beauty Manager, the role partners with Operations to ensure product availability and readiness, coaches associates, and drives sales through coaching, zoning, and personal

Qualifications

• Experience leading a retail team in a fast-paced environment.
• Proven ability to coach and develop associates to deliver exceptional service.
• Strong understanding of visual merchandising and brand standards.

Responsibilities

• Visual execution within the beauty business.
• Product storytelling and selling behaviors that bring the brand to life.
• Sales floor and fitting room standards (if applicable).
• Category-level execution aligned to brand priorities and direction.
• Partners with Operations Leaders to ensure product availability and readiness.
• Identifies and escalates risks related to customer and brand experience.
• Scope and level of responsibility may vary by store size and complexity.

Skills

Customer Experience

Leadership

Visual Merchandising

Coaching & Development

Brand Standards

Job description

Victoria’s Secret in Appleton, WI seeks a Beauty Supervisor to lead customer and associate experiences while ensuring brand execution. This value-based leader guides visual merchandising and storytelling to reflect the Brand’s objectives and delivers compelling service across the store.

Reporting to the Store Manager or Beauty Manager, the role partners with Operations to ensure product availability and readiness, coaches associates, and drives sales through coaching, zoning, and personal