Beauty Experience Lead - Brand & Customer Focus

Victoria's Secret & Co.; Scottsdale (AZ); On-site; USD 28,000 - 36,000; Full time

Job summary

Victoria's Secret & Co. is seeking a Beauty Supervisor to lead the customer and brand experience in-store, delivering exceptional service and visual presentation to drive top-line sales.

This role may share responsibilities with a Beauty Manager in more complex locations and reports to the Store Manager or Beauty Manager. The Beauty Supervisor will coach associates, ensure store standards, and partner with Operations Leaders to maintain product availability and readiness, while escalating risks

Qualifications

• Experience leading teams in a retail environment.
• Strong customer service and communication skills.

Responsibilities

• Lead customer and brand experiences to drive sales.
• Maintain visual standards and product storytelling.
• Coach and develop associates; manage labor hours.
• Collaborate with leadership to ensure merchandise readiness.
• Identify risks and opportunities affecting customer experience.
• Support broader store leadership as store size requires.

Skills

Leadership

Customer service

Visual merchandising

Coaching

People management

Job description

Victoria's Secret & Co. is seeking a Beauty Supervisor to lead the customer and brand experience in-store, delivering exceptional service and visual presentation to drive top-line sales.

This role may share responsibilities with a Beauty Manager in more complex locations and reports to the Store Manager or Beauty Manager. The Beauty Supervisor will coach associates, ensure store standards, and partner with Operations Leaders to maintain product availability and readiness, while escalating risks