Beauty Experience Lead - Visual Merch & Coaching

Victoria's Secret & Co.; Pearland (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Victoria's Secret & Co. Beauty Supervisor role leads brand and customer experiences in-store, delivering exceptional service and visual standards.

You will champion product storytelling and selling behaviors that bring the brand to life across the sales floor and fitting areas. The position emphasizes coaching and developing associates, executing workforce management, and maintaining merchandising standards while partnering with operations to ensure product availability and readiness.

Responsibilities

• Visual execution within the beauty business
• Product storytelling and selling behaviors that bring the brand to life
• Sales floor and fitting room standards (if applicable)
• Category-level execution aligned to brand priorities and direction
• Partners with Operations Leaders to ensure product availability and readiness
• Identifies and escalates risks, gaps, and opportunities related to the customer and brand experience to ensure consistent execution
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business
• Leading and demonstrating company values
• Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling
• Coaching & development of associates
• Executing Daily Work Force Management actions to manage labor hours
• Maintaining visual merchandising standards
• Collaborating with Sales Leadership Teams to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing

Job description

Victoria's Secret & Co. Beauty Supervisor role leads brand and customer experiences in-store, delivering exceptional service and visual standards.

You will champion product storytelling and selling behaviors that bring the brand to life across the sales floor and fitting areas. The position emphasizes coaching and developing associates, executing workforce management, and maintaining merchandising standards while partnering with operations to ensure product availability and readiness.