Beauty Counter Lead: Experience-Driven Sales & Events

Nordstrom, Inc.; Columbus (OH); On-site; USD 30,000 - 31,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom Beauty Department seeks a Counter Manager to drive personalized beauty experiences, blending sales with education in a commissioned environment. You’ll lead makeup services, skincare analyses, and product recommendations while building a customer following both in-store and online.

The role emphasizes achieving sales goals, managing events, vendor relationships, and staying ahead on trends, with a flexible schedule including evenings and weekends.

Qualifications

• Passion for customer service and beauty incl. trends and skincare.
• Ability to connect with customers and handle concerns.
• Empathy and respect for all customers.
• Strong multitasking, organization, and follow-through.
• Drive to achieve sales goals and use networking/tech.
• Flexible schedule including evenings and weekends.
• Ownership, accountability and initiative.
• Physical requirements may involve standing and lifting light merchandise.

Responsibilities

• Conduct makeup applications and skincare analyses.
• Collaborate to create a welcoming environment.
• Set and achieve sales goals using in-store and digital tools.
• Manage vendor events and promotions.
• Build strong vendor relationships.
• Maintain department organization and cleanliness.
• Stay current on beauty trends and products.
• Manage sales, refunds, exchanges, and Nordstrom Rewards accounts.

Skills

Customer service

Beauty trends

Communication

Multitasking

Organization

Networking

Tech proficiency

Tools

Nordstrom point-of-sale system

Job description

Nordstrom Beauty Department seeks a Counter Manager to drive personalized beauty experiences, blending sales with education in a commissioned environment. You’ll lead makeup services, skincare analyses, and product recommendations while building a customer following both in-store and online.

The role emphasizes achieving sales goals, managing events, vendor relationships, and staying ahead on trends, with a flexible schedule including evenings and weekends.