Beauty Counter Manager: Elevate Sales & Skincare Experience

Nordstrom Inc; San Jose (CA); On-site; USD 59,000 - 62,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

Job summary

Nordstrom, Inc. in the San Jose area invites a Beauty Counter Manager to guide customers through personalized makeup and skincare experiences, while driving sales in a commissioned environment.

You will apply makeup, analyze skin needs, train with brand partners, coordinate events, and build strong customer loyalty through Nordstrom Rewards, with evenings and weekends required. Join a team that values service, trends, and a welcoming atmosphere, and contribute to an inclusive, high-energy beauty

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• The ability to work a flexible schedule based on business needs, including evenings and weekends.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer's beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media).
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Skills

Customer service

Beauty knowledge

Sales skills

Job description

Nordstrom, Inc. in the San Jose area invites a Beauty Counter Manager to guide customers through personalized makeup and skincare experiences, while driving sales in a commissioned environment.

You will apply makeup, analyze skin needs, train with brand partners, coordinate events, and build strong customer loyalty through Nordstrom Rewards, with evenings and weekends required. Join a team that values service, trends, and a welcoming atmosphere, and contribute to an inclusive, high-energy beauty