Beauty Counter Manager - Beauty Rituals

Brobston Group; Spokane (WA); On-site; USD 42,000 - 64,000; Full time

Job summary

The Beauty Counter Manager at Brobston Group creates personalized beauty experiences while driving sales for the assigned beauty brand. This role combines customer-focused selling and beauty education, building customer relationships in-store and digitally.

You will lead makeup applications and skincare analyses, set and reach sales goals using in-store and digital tools, manage vendor events, maintain an organized department, and assist customers with purchases and Nordstrom Rewards sign-ups.

Qualifications

• Passion for beauty, customer service, makeup application, skincare, and current trends.
• Strong customer connection, communication, multitasking, organization, and follow-through skills.
• Ability to work a flexible schedule, including evenings and weekends.
• Ability to stand and move for 6-8 hours per shift and lift up to 25 pounds occasionally.

Responsibilities

• Provide makeup applications and skincare analyses, and recommend products based on customer goals.
• Set and achieve sales goals using in-store and digital selling tools, including text and social media.
• Manage vendor events and promotions, and build strong vendor relationships.
• Maintain an organized, clean, customer-ready department and build customer loyalty.
• Process sales, refunds, and exchanges, and help customers open Nordstrom Rewards accounts.

Job description

Summary

The Beauty Counter Manager creates personalized beauty experiences while driving sales for the assigned beauty brand. This role combines customer-focused selling and beauty education, building customer relationships in-store and digitally.

Responsibilities

• Provide makeup applications and skincare analyses, and recommend products based on customer goals.
• Set and achieve sales goals using in-store and digital selling tools, including text and social media.
• Manage vendor events and promotions, and build strong vendor relationships.
• Maintain an organized, clean, customer-ready department and build customer loyalty.
• Process sales, refunds, and exchanges, and help customers open Nordstrom Rewards accounts.

Requirements

• Passion for beauty, customer service, makeup application, skincare, and current trends.
• Strong customer connection, communication, multitasking, organization, and follow-through skills.
• Ability to work a flexible schedule, including evenings and weekends.
• Ability to stand and move for 6-8 hours per shift and lift up to 25 pounds occasionally.