Beauty Counter Lead — Sales & Skincare Educator

Nordstrom, Inc.; Schaumburg (IL); On-site; USD 41,000 - 42,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking a Beauty Counter Manager to create personalized beauty experiences, drive sales, and lead customers through makeup and skincare applications in our busy store in Schaumburg, IL.

You will teach, sell, and mentor, balancing in-store excellence with digital engagement to grow the Nordstrom Rewards community. The role requires a passion for beauty trends, strong customer connections, and the ability to work a flexible schedule including evenings and weekends.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers and proactively handle concerns.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals with interest in networking and using technology.
• Ability to work a flexible schedule including evenings and weekends.
• High level of ownership, accountability and initiative.

Responsibilities

• Conduct makeup applications and skincare analyses; recommend products based on customers' beauty goals.
• Collaborate with team to maintain a welcoming, inclusive environment for all customers.
• Set and achieve personal and counter sales goals using in-store and digital selling tools.
• Schedule and execute vendor events and promotions; build strong vendor relationships.
• Keep department organized and customer-ready; stay updated on beauty trends and products.

Skills

Customer service

Beauty trends

Makeup application

Skincare knowledge

Digital selling tools

Networking

Flex scheduling

Ownership

Job description

Nordstrom, Inc. is seeking a Beauty Counter Manager to create personalized beauty experiences, drive sales, and lead customers through makeup and skincare applications in our busy store in Schaumburg, IL.

You will teach, sell, and mentor, balancing in-store excellence with digital engagement to grow the Nordstrom Rewards community. The role requires a passion for beauty trends, strong customer connections, and the ability to work a flexible schedule including evenings and weekends.