Beauty Counter Lead — Skincare & Makeup Growth

Nordstrom, Inc.; Green Hills (TN); On-site; USD 30,000 - 31,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Off

Life Insurance

Disability Insurance

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking a Beauty Counter Manager to drive sales and deliver personalized beauty experiences in-store.

You will teach and engage with customers, applying makeup and skincare analyses to recommend products while cultivating a loyal client base through Nordstrom Rewards. Ideal candidates are results-oriented, comfortable in a commissioned environment, and eager to stay current with beauty trends and partner brands.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools.
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Skills

Customer service

Beauty trends

Sales goals

Networking

Multitasking

Tools

POS system

Social media

CRM software

Job description

Nordstrom, Inc. is seeking a Beauty Counter Manager to drive sales and deliver personalized beauty experiences in-store.

You will teach and engage with customers, applying makeup and skincare analyses to recommend products while cultivating a loyal client base through Nordstrom Rewards. Ideal candidates are results-oriented, comfortable in a commissioned environment, and eager to stay current with beauty trends and partner brands.