Beauty Counter Lead - Sales & Education Specialist

Nordstrom, Inc.; Oak Brook (IL); On-site; USD 41,000 - 42,000; Full time

Benefits offered by this job

Medical/Vision

Dental

401k & PTO

Life Insurance

Merchandise Discount

EAP Resources

Holidays

Job summary

Nordstrom, Inc. in the United States is seeking a Beauty Counter Manager who blends sales with teaching to maximize brand performance. You will perform makeup applications and skincare analyses, building a loyal customer base through in-store and digital channels.

Ideal candidates are results-oriented, thrive in commission-based sales, and stay current on beauty trends. The role supports events, vendor relationships, and promotions while ensuring a welcoming atmosphere for all customers.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle concerns.
• Empathy and respect for all customers, providing a supportive environment.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals with interest in networking and technology.
• Flexible schedule including evenings and weekends.
• Ownership, accountability, and initiative.

Responsibilities

• Conduct makeup applications and skincare analyses, recommending products.
• Collaborate with team to create a welcoming environment for all customers.
• Set and achieve personal and counter sales goals using in-store and digital tools.
• Manage scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize results.
• Keep department customer-ready through organization and cleanliness.
• Stay updated on beauty trends via trainings from Nordstrom and brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty via Nordstrom Rewards.

Skills

Customer service

Beauty knowledge

Sales goals

Networking & tech

Evenings & weekends

Job description

Nordstrom, Inc. in the United States is seeking a Beauty Counter Manager who blends sales with teaching to maximize brand performance. You will perform makeup applications and skincare analyses, building a loyal customer base through in-store and digital channels.

Ideal candidates are results-oriented, thrive in commission-based sales, and stay current on beauty trends. The role supports events, vendor relationships, and promotions while ensuring a welcoming atmosphere for all customers.