Beauty Counter Lead: Personalization & Sales Growth

Nordstrom Inc; Los Angeles (CA); On-site; USD 37,000 - 39,000; Full time

Job summary

Nordstrom Inc. in Los Angeles' Beauty Department is seeking a Counter Manager who blends sales with education, delivering personalized beauty experiences and guiding clients through product choices.

In this role you will drive sales both in-store and online, train teammates on brand knowledge, and manage events with vendors to maximize results. If you thrive in a fast-paced, customer-focused environment and enjoy leading by example, this position offers growth and a path to leadership within a

Qualifications

• Passion for customer service and beauty, including trends.
• Excellent ability to connect with customers and handle concerns.
• Empathy and respect for all customers during makeup/skincare.
• Strong multitasking, organization, and follow-through.
• Sales-driven with interest in networking and technology.
• Flexible schedule including evenings and weekends.
• High ownership, accountability, and initiative.

Responsibilities

• Conduct makeup applications, skincare analyses and product recommendations.
• Collaborate with team to create a welcoming environment for all customers.
• Set and achieve personal and counter sales goals using in-store and digital tools.
• Manage scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize results.
• Keep department customer-ready through organization and cleanliness.
• Stay updated on beauty trends through trainings with Nordstrom and partners.
• Open new Nordstrom Rewards accounts to build customer loyalty.

Job description

Nordstrom Inc. in Los Angeles' Beauty Department is seeking a Counter Manager who blends sales with education, delivering personalized beauty experiences and guiding clients through product choices.

In this role you will drive sales both in-store and online, train teammates on brand knowledge, and manage events with vendors to maximize results. If you thrive in a fast-paced, customer-focused environment and enjoy leading by example, this position offers growth and a path to leadership within a