Beauty Counter Lead: Elevate Experiences & Drive Sales

Nordstrom Inc; Austin (TX); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom Inc. seeks a Beauty Counter Manager in Austin to lead sales and customer experiences in the Nordstrom Beauty department. The role blends sales with teaching, focusing on personalized makeup and skincare guidance in a commission-driven environment.

You will set personal and counter goals, collaborate with teammates, and manage vendor events while staying current on beauty trends and product knowledge. This position requires flexibility, including evenings and weekends.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools
• Manage the scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize business results
• Keep department customer-ready through organization and cleanliness
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

Skills

Customer service

Beauty knowledge

Makeup application

Sales-driven

Digital selling

Vendor relationships

Team collaboration

Organization

Flexible schedule

Job description

Nordstrom Inc. seeks a Beauty Counter Manager in Austin to lead sales and customer experiences in the Nordstrom Beauty department. The role blends sales with teaching, focusing on personalized makeup and skincare guidance in a commission-driven environment.

You will set personal and counter goals, collaborate with teammates, and manage vendor events while staying current on beauty trends and product knowledge. This position requires flexibility, including evenings and weekends.