Beauty Counter Lead — Elevate Customer Experiences & Sales

Nordstrom Inc; Novi (MI); Sur place; USD 32 000 - 33 000; Plein temps

Avantages offerts par ce poste

Medical/Vision

Dental

Retirement/PTO

Life Insurance

Merchandise Discount

EAP Resources

Performance bonuses

Résumé du poste

Nordstrom, Inc. in Novi, MI seeks a Beauty Counter Manager to drive personalized beauty experiences and lead a high-performance team. You will blend sales with education, guiding customers through makeup and skincare while leveraging digital channels to grow loyalty.

Ideal candidates thrive in a commission-driven environment, stay current on beauty trends, and demonstrate ownership, initiative, and a flexible schedule including evenings and weekends.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals with interest in networking and technology.

Responsabilités

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals using in-store and digital selling tools.
• Manage scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department ready through organization and cleanliness.
• Keep up with latest beauty trends and training from Nordstrom and partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening Nordstrom Rewards accounts.

Connaissances

Customer service

Beauty trends

Sales

Networking

Technology

Multitasking

Organization

Initiative

Flexible schedule

Evenings/weekends

Description du poste

Nordstrom, Inc. in Novi, MI seeks a Beauty Counter Manager to drive personalized beauty experiences and lead a high-performance team. You will blend sales with education, guiding customers through makeup and skincare while leveraging digital channels to grow loyalty.

Ideal candidates thrive in a commission-driven environment, stay current on beauty trends, and demonstrate ownership, initiative, and a flexible schedule including evenings and weekends.