Beauty Counter Lead — Elevate Client Experiences

Nordstrom; Overland Park (KS); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

Nordstrom Beauty Department in the United States seeks a customer-focused beauty advisor to perform makeup applications, skincare analyses, and product recommendations aligned with customer goals.

You will collaborate with team members to create a welcoming, inclusive environment, while managing events and promotions and pursuing sales targets using in-store and digital tools. Ongoing brand trainings keep you current with trends and products.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools.
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings supplied by Nordstrom and brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Skills

Customer service

Beauty knowledge

Empathy

Multitasking

Sales driven

Flexibility

Ownership

Job description

Nordstrom Beauty Department in the United States seeks a customer-focused beauty advisor to perform makeup applications, skincare analyses, and product recommendations aligned with customer goals.

You will collaborate with team members to create a welcoming, inclusive environment, while managing events and promotions and pursuing sales targets using in-store and digital tools. Ongoing brand trainings keep you current with trends and products.