Beauty Counter Lead & Guest Experience

Nordstrom; Honolulu (HI); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Merchandise Discount

EAP Resources

Job summary

Nordstrom Beauty Department seeks a customer-focused professional to create personalized beauty experiences for customers. You will perform makeup applications, skincare analyses, and product recommendations while collaborating with a team to foster an inclusive environment.

Responsibilities include meeting sales goals, coordinating vendor events, building brand relationships, and encouraging Nordstrom Rewards sign-ups.

Qualifications

• Experience in customer service in beauty is preferred.
• Hands-on makeup application and skincare knowledge is desirable.
• Ability to connect with customers and handle concerns professionally.
• Strong multitasking and organizational skills are required.

Responsibilities

• Perform makeup applications and skincare analyses with product recommendations.
• Collaborate with team to ensure a welcoming, inclusive environment.
• Set and meet personal and counter sales goals using in-store and digital tools.
• Coordinate vendor events and promotions scheduling and execution.
• Build strong relationships with vendors to boost business results.
• Keep the department organized and customer-ready at all times.
• Stay updated on trends through Nordstrom trainings and brand partners.
• Open Nordstrom Rewards accounts to foster customer loyalty.

Skills

Customer service

Beauty & makeup

Skincare knowledge

Sales goals

Networking & tech

Flexible schedule

Job description

Nordstrom Beauty Department seeks a customer-focused professional to create personalized beauty experiences for customers. You will perform makeup applications, skincare analyses, and product recommendations while collaborating with a team to foster an inclusive environment.

Responsibilities include meeting sales goals, coordinating vendor events, building brand relationships, and encouraging Nordstrom Rewards sign-ups.