Beauty Concierge & Skincare Specialist

Macy's, Inc.; Dublin (OH); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Eight paid holidays

Merchandise discounts

Incentives

Job summary

Macy’s, Inc. is seeking a Cosmetic Sales Colleague (Beauty Advisor) to be the trusted expert customers turn to for all beauty needs. You will educate, demonstrate products, and tailor consultations to match each customer’s style, building confidence and driving sales.

With deep product knowledge and a passion for beauty, you’ll grow a loyal client base through proactive follow-up, virtual outreach, and personalized service, ensuring customers feel cared for and excited to return.

Qualifications

• At least 1 year of customer service or selling experience required.

Responsibilities

• Educate customers on beauty products and provide tailored consultations.
• Conduct product demonstrations and advise on makeup application and skincare.
• Build and grow a loyal client base through follow-up, virtual outreach, and personalized service.
• Help customers have a positive shopping experience and drive sales goals.

Skills

Customer service

Sales

Product demonstrations

Clienteling

Merchandising

Tools

POS system

Job description

Macy’s, Inc. is seeking a Cosmetic Sales Colleague (Beauty Advisor) to be the trusted expert customers turn to for all beauty needs. You will educate, demonstrate products, and tailor consultations to match each customer’s style, building confidence and driving sales.

With deep product knowledge and a passion for beauty, you’ll grow a loyal client base through proactive follow-up, virtual outreach, and personalized service, ensuring customers feel cared for and excited to return.