Beauty Concierge & Skincare Advisor

Macy's; Boston (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

Macy's is seeking a Cosmetic Sales Colleague (Beauty Advisor) to deliver expert beauty advice and tailored consultations. You will educate customers, conduct demonstrations, and build lasting client relationships to exceed sales goals.

Focus on staying current with trends, engaging customers, and growing a loyal client base through follow-up and personalized service. Flexibility for full-time shifts, including weekends, is expected.

Qualifications

• At least 1 year of customer service or selling experience is required.
• Ability to communicate effectively with customers, co-workers and supervisors.
• Read and understand employment policies in English.

Responsibilities

• Greet customers and provide personalized beauty experiences.
• Demonstrate product application and skincare recommendations.
• Maintain an organized, shoppable space and assist with merchandise.
• Promote the Macy's Loyalty program and drive client loyalty.

Skills

Customer service

Communication

Sales experience

Client relationship

Tools

POS system

Job description

Macy's is seeking a Cosmetic Sales Colleague (Beauty Advisor) to deliver expert beauty advice and tailored consultations. You will educate customers, conduct demonstrations, and build lasting client relationships to exceed sales goals.

Focus on staying current with trends, engaging customers, and growing a loyal client base through follow-up and personalized service. Flexibility for full-time shifts, including weekends, is expected.