Beauty Concierge & Personal Skincare Expert

Macy's, Inc.; Troy (MI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s is seeking a Cosmetic Sales Colleague (Beauty Advisor) to provide expert beauty guidance and personalized shopping experiences. You will educate customers, demonstrate products, and tailor consultations that match individual needs and style.

As a trusted educator, you’ll grow a loyal client base through proactive outreach while delivering on sales goals. Flexibility with schedule and strong product knowledge are essential to success.

Qualifications

• Minimum 1 year of customer service or selling experience.
• Flexible availability including days, evenings, weekends.
• Ability to read and communicate in English.
• Comfort with using POS and digital tools to enhance shopping experience.

Responsibilities

• Educate customers about beauty products and trends.
• Conduct product demonstrations and personalized consultations.
• Build and manage a loyal client base through follow-up and outreach.
• Drive sales while delivering exceptional customer service.

Skills

Customer service

Beauty expertise

Sales experience

Product knowledge

Tools

POS system

Job description

Macy’s is seeking a Cosmetic Sales Colleague (Beauty Advisor) to provide expert beauty guidance and personalized shopping experiences. You will educate customers, demonstrate products, and tailor consultations that match individual needs and style.

As a trusted educator, you’ll grow a loyal client base through proactive outreach while delivering on sales goals. Flexibility with schedule and strong product knowledge are essential to success.