Beauty Concierge & Makeup Expert

Macy's, Inc.; Burlington (MA); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Eight paid holidays

Learning and leadership development

Colleague Resource Groups

Volunteer opportunities

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s, Inc. is seeking a Cosmetic Sales Colleague (Beauty Advisor) to deliver expert beauty guidance, demonstrations, and personalized consultations in-store. You will build relationships, promote products, and support sales goals through excellent service and skillful clienteling.

The role emphasizes creating a personalized shopping experience, educating customers on makeup and skincare, and staying current with beauty trends in a fast-paced retail environment.

Qualifications

• 1+ year of customer service or selling experience is required.
• Effective communication with customers and colleagues is essential.
• Ability to learn beauty products and stay current on trends.

Responsibilities

• Educate customers on beauty products and provide tailored consultations.
• Demonstrate makeup applications and skincare recommendations.
• Build lasting client relationships and drive sales goals.
• Maintain an organized, inviting selling floor and promote promotions.
• Leverage loyalty programs and vendor education to enhance the customer experience.

Skills

Customer service

Sales experience

Communication

Product knowledge

Clienteling

POS & checkout

Tools

POS system

Job description

Macy’s, Inc. is seeking a Cosmetic Sales Colleague (Beauty Advisor) to deliver expert beauty guidance, demonstrations, and personalized consultations in-store. You will build relationships, promote products, and support sales goals through excellent service and skillful clienteling.

The role emphasizes creating a personalized shopping experience, educating customers on makeup and skincare, and staying current with beauty trends in a fast-paced retail environment.