Beauty Concierge — Customer Service & Sales Floor Support

Nordstrom, Inc.; Englishtown (NJ); On-site; USD 28,000 - 30,000; Full time

Job summary

Key duties include greeting customers, sharing product knowledge, assisting with deliveries, and connecting shoppers to sales staff. This position emphasizes professionalism and rapid task prioritization in a fast-paced setting.

Qualifications

• Clear and professional communication with coworkers and customers.
• Ability to suggestive sell and connect customers to salespeople.
• Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment.
• Strong decision-making and problem-solving skills.

Responsibilities

• Greet and direct customers, assist customers with cosmetics inquiries/products and a variety of other services.
• Possess knowledge of the cosmetics area in order to provide customers and employees with information and directions.
• Support store operations by being a general store resource for customers and employees.
• Maintain a high level of confidentiality.
• Make deliveries to customers.

Skills

Clear communication

Suggestive selling

Prioritization

Decision making

Job description

Key duties include greeting customers, sharing product knowledge, assisting with deliveries, and connecting shoppers to sales staff. This position emphasizes professionalism and rapid task prioritization in a fast-paced setting.