Beauty Center Manager - Lead Sales & Guest Experience

NORTH AMERICAN WAX COMPANY LLC; Plainfield (IL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive base salary + bonuses

PTO and holidays

401k with match

Discounts on waxing services

Ongoing training and development

Supportive work environment

Daily Pay

Job summary

European Wax Center is seeking an Assistant Center Manager to oversee daily operations at our Plainfield location. You will lead a team of Guest Service Associates and Licensed Wax Specialists, drive sales, and ensure guest satisfaction while upholding brand standards.

The role emphasizes leadership, performance optimization, and operational excellence in a beauty and wellness setting, with opportunities for growth and a competitive bonus structure.

Qualifications

• 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
• Strong sales background preferred
• Ability to lead and motivate a team
• Strong communication, organizational, and problem-solving skills
• Sales-driven with a focus on customer service excellence

Responsibilities

• Assist in leading and managing a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Assist in scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Assist in coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI’s and speak to financial acumen

Skills

Retail Sales Management

Spa/Salon Operations

Hospitality Leadership

Job description

European Wax Center is seeking an Assistant Center Manager to oversee daily operations at our Plainfield location. You will lead a team of Guest Service Associates and Licensed Wax Specialists, drive sales, and ensure guest satisfaction while upholding brand standards.

The role emphasizes leadership, performance optimization, and operational excellence in a beauty and wellness setting, with opportunities for growth and a competitive bonus structure.