Beauty Business Manager - Tom Ford

Brobston Group; Boca Raton (FL); On-site; USD 52,000 - 78,000; Full time

Job summary

Brobston Group is seeking a Beauty Business Manager to lead the in-store beauty sales experience and drive sales and client engagement in Boca Raton.

You will develop a high-performing team through coaching, training, clienteling, and performance management, coordinating with brands and store leadership to elevate product knowledge.

The role emphasizes inclusive team culture, strong client relationships, and using technology and data to grow the business.

Qualifications

• Experience leading and developing a retail sales team.
• Strong client development, coaching, and relationship-building skills.
• Ability to use technology and data to support client engagement and business growth.
• Knowledge of beauty products and enthusiasm for ongoing education.

Responsibilities

• Build client relationships, drive repeat business, plan appointments, and support new client acquisition.
• Coach the team to use clienteling tools, technology, data, and social media to strengthen relationships and grow sales.
• Develop beauty product expertise through education and interactive training, and partner with brands and store leadership.
• Foster an inclusive team culture, manage performance, identify talent, and support recruiting and succession planning.
• Lead selling-floor operations, resolve client issues, and participate in opening and closing duties.

Skills

Retail leadership

Client development

Coaching

Relationship building

Job description

Summary

The Beauty Business Manager leads the in-store beauty sales experience and drives achievement of sales and client engagement goals. This role develops a high-performing team of Business Managers and Beauty Advisors through coaching, training, clienteling, and performance management.

Responsibilities

• Build client relationships, drive repeat business, plan appointments, and support new client acquisition.
• Coach the team to use clienteling tools, technology, data, and social media to strengthen relationships and grow sales.
• Develop beauty product expertise through education and interactive training, and partner with brands and store leadership.
• Foster an inclusive team culture, manage performance, identify talent, and support recruiting and succession planning.
• Lead selling-floor operations, resolve client issues, and participate in opening and closing duties.

Requirements

• Experience leading and developing a retail sales team.
• Strong client development, coaching, and relationship-building skills.
• Ability to use technology and data to support client engagement and business growth.
• Knowledge of beauty products and enthusiasm for ongoing education.