Beauty Advisor: Virtual & In-Store Concierge

MaziCTools; United States; Remote; CAD 29,000 - 43,000; Part time

Benefits offered by this job

Employee discount at Macy’s & Blooming

Job summary

Macy’s in Short Hills, NJ is seeking a Beauty Advisor to support the Beauty needs of customers and drive sales. You will provide an elevated experience through beauty knowledge, virtual selling, service and recovery, while excelling at customer acquisition and building client relationships.

You embrace innovation and communicate with customers via phone, virtual 1:1 appointments and events to leverage new selling ideas.

Qualifications

• High School Diploma or equivalent required.
• Previous cosmetic or fragrance sales experience a plus.
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful and able to adapt quickly to changing priorities.
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Drive and exceed sales goals by providing a personalized beauty experience based on individual customer needs.
• Provide a high level of service based on customer preference by leveraging product knowledge and providing expert advice to each customer.
• Drive customer acquisition. Leverage MyClient to nurture client relationships through impactful and personalized outreach.
• Participate in pre-selling and sales driving events.
• Remain up to date with all training through Beauty Playground. Attend Vendor trainings and virtual trainings as assigned.
• Self‑motivated to stay current on brand related product knowledge and beauty trends.
• Partner with Counter Manager and CSX Manager to identify business driving opportunities.
• Meet regularly with your supervisor to discuss your performance, goals and actions.
• Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs).
• Upkeep a clean, safe and inviting environment in alignment with our company provided standards & guidelines.
• Regular, dependable attendance & punctuality

Skills

Interpersonal skills

Customer service

Adaptability

Teamwork

Education

High School Diploma or equivalent

Job description

Macy’s in Short Hills, NJ is seeking a Beauty Advisor to support the Beauty needs of customers and drive sales. You will provide an elevated experience through beauty knowledge, virtual selling, service and recovery, while excelling at customer acquisition and building client relationships.

You embrace innovation and communicate with customers via phone, virtual 1:1 appointments and events to leverage new selling ideas.