Beauty Advisor & Skincare Expert — Personal Concierge

Macy's; Glendale (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in-store cosmetic team is seeking a dynamic Beauty Advisor to deliver personalized skincare and makeup consultations. You will demonstrate products, educate customers, and help create confident, style-aware shoppers while driving sales.

As a Beauty Advisor, you will build lasting client relationships through tailored service, ongoing follow-up, and proactive outreach. The role emphasizes hospitality, knowledge of trends, and teamwork with the store’s beauty department.

Qualifications

• At least 1 year of customer service or selling experience.
• Ability to communicate effectively with customers and team.
• Willingness to learn product trends and beauty techniques.
• Comfort with using POS and retail technology.

Responsibilities

• Provide personalized beauty consultations and product demonstrations.
• Educate customers on product benefits and applications.
• Build a loyal client base through follow-up and clienteling.
• Meet and exceed daily sales goals while delivering excellent service.

Skills

Customer service

Sales

Communication

Beauty knowledge

Tools

POS / Cash register

Job description

Macy's in-store cosmetic team is seeking a dynamic Beauty Advisor to deliver personalized skincare and makeup consultations. You will demonstrate products, educate customers, and help create confident, style-aware shoppers while driving sales.

As a Beauty Advisor, you will build lasting client relationships through tailored service, ongoing follow-up, and proactive outreach. The role emphasizes hospitality, knowledge of trends, and teamwork with the store’s beauty department.