Beauty Advisor: Elevate Client Experience & Upsell

Kohl's; Grove City (OH); On-site; USD 16,000 - 22,000; Full time

Job summary

Kohl's Sephora Beauty Advisor position in Grove City, OH is a client-focused role that drives sales through beauty expertise and personalized consultations. You will maintain knowledge of top beauty brands, execute visual standards, and support replenishment and inventory processes to enhance the client experience.

You will build loyalty, demonstrate product knowledge, and participate in ongoing training while supporting omni-channel operations.

Qualifications

• Authentic passion for beauty.
• Client-facing retail or service industry experience.
• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner.
• Flexible availability to work days, nights, weekends and holidays.

Responsibilities

• Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products.
• Demonstrate credibility to the client through knowledge of products and beauty trends.
• Inspire clients through demonstrating products and application of products to drive sales.
• Actively engage and complete all required training to expand knowledge.
• Execute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standards.
• Support omni-processing within the department.
• Support inventory management from receipt to sale, including freight processing, back stocking, replenishment, inventory counts and price changes.
• Support visual elements of the department and communicate missed or damaged product/fixtures to the supervisor.
• Acting with integrity and honesty and fostering teamwork in an engaged and inclusive culture.
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed.
• Supporting and executing safety and shortage reduction programs following company guidelines.
• Accomplishing multiple tasks within established timeframes.
• Following company policies, procedures, standards and guidelines.

Skills

Authentic beauty passion

Client-facing retail experience

Excellent communication skills

Flexible availability

Job description

Kohl's Sephora Beauty Advisor position in Grove City, OH is a client-focused role that drives sales through beauty expertise and personalized consultations. You will maintain knowledge of top beauty brands, execute visual standards, and support replenishment and inventory processes to enhance the client experience.

You will build loyalty, demonstrate product knowledge, and participate in ongoing training while supporting omni-channel operations.