Bealeton 911 Dispatcher - Calm, Critical-Response Operator

Emergency Telecommunicator Services; Bealeton (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Training

Job summary

Emergency Telecommunicator Services seeks 911 Emergency Dispatchers in Bealeton, VA. You will answer emergency and nonemergency calls, verify locations, and coordinate responders according to agency procedures. The role demands calm communication and multi-system management.

A high school diploma is commonly required; some agencies seek prior experience or certifications. Shift work, including nights and weekends, may apply.

Qualifications

• High school diploma or equivalent commonly required.
• Candidate may have entry-level or previous emergency communications experience or certifications.
• Skills include accurate typing, active listening, clear speech, basic computer proficiency, and organizing information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the service area to triage needs.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess priority using agency procedures and prescribed questions.
• Enter incident data into CAD systems for tracking and response.
• Dispatch appropriate responders per radio operations guidelines.
• Monitor radio traffic and update responders as situations change.
• Provide caller instructions within training and certification limits.
• Maintain records and protect information confidentiality.

Skills

Typing

Active listening

Clear speech

Basic computer skills

Information organization

Education

High School Diploma

Tools

Computer

Job description

Emergency Telecommunicator Services seeks 911 Emergency Dispatchers in Bealeton, VA. You will answer emergency and nonemergency calls, verify locations, and coordinate responders according to agency procedures. The role demands calm communication and multi-system management.

A high school diploma is commonly required; some agencies seek prior experience or certifications. Shift work, including nights and weekends, may apply.