Beaverdam 911 Dispatcher — Calm, Critical-Calls Pro

911 Emergency Communications; Beaverdam (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Paid leave

Professional training

Job summary

911 Emergency Communications in Beaverdam, VA seeks emergency dispatchers to connect callers with police, fire, and medical responders. You will receive calls, gather information, confirm locations, and coordinate resources under agency procedures.

This role requires calm communication, strong listening, accurate typing, and the ability to manage multiple systems while documenting and relaying critical updates in real time. Overtime and irregular shifts may apply.

Qualifications

• Calm, clear communication under pressure.
• Accurate typing and data entry abilities.
• Ability to follow agency procedures and testing requirements.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update personnel as needed.
• Provide caller instructions within training limits.
• Maintain records and protect confidential information.

Skills

Calm under pressure

Active listening

Accurate typing

Clear communication

Computer literacy

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Beaverdam, VA seeks emergency dispatchers to connect callers with police, fire, and medical responders. You will receive calls, gather information, confirm locations, and coordinate resources under agency procedures.

This role requires calm communication, strong listening, accurate typing, and the ability to manage multiple systems while documenting and relaying critical updates in real time. Overtime and irregular shifts may apply.