BDC Specialist - Fast-Paced Internet Lead Pro

Carter Myers Automotive; Colonial Heights (VA); On-site; USD 36,000 - 52,000; Full time

Job summary

Carter Myers Automotive is seeking a motivated individual to join our Business Development Center (BDC) in Colonial Heights, VA. You will engage internet customers, build relationships, and set quality showroom appointments.

This role is dynamic, fast-paced, and requires high energy and strong communication to succeed. In this position, you will respond quickly to leads, text and call customers, and collaborate with the sales team to drive showroom visits.

Qualifications

• At least one year of experience in a customer-facing role.
• Friendly, patient, and customer-focused mindset.
• Excellent communication and interpersonal skills.
• Willingness to learn and grow professionally.
• Basic computer literacy.
• Must have a valid driver’s license.

Responsibilities

• Respond to internet leads quickly and professionally.
• Communicate with customers via phone, text, email, and video.
• Build rapport and create meaningful conversations.
• Set and confirm showroom appointments.
• Follow up consistently with active and past customers.
• Work closely with sales managers and the sales team.
• Track daily performance metrics and activity.

Skills

Customer service

Communication skills

Interpersonal skills

Time management

Job description

Carter Myers Automotive is seeking a motivated individual to join our Business Development Center (BDC) in Colonial Heights, VA. You will engage internet customers, build relationships, and set quality showroom appointments.

This role is dynamic, fast-paced, and requires high energy and strong communication to succeed. In this position, you will respond quickly to leads, text and call customers, and collaborate with the sales team to drive showroom visits.