BDC Service Specialist — Growth & Great Benefits

Vadenchevroletpooler; Springfield (IL); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Medical & Dental Health Plan

401(k) Plan

Paid Vacation

Opportunities for growth and advancement

Community engagement events

Job summary

Isringhausen Imports in Springfield, Illinois, is seeking a BDC Service Representative. The role focuses on exceptional customer service, handling inbound appointment calls, and coordinating using CRM systems. Offering $17-$20 per hour plus bonuses and benefits, this is a full-time position. The dealership fosters a supportive culture and prioritizes employee engagement and community involvement while providing paid training and opportunities for advancement. Ideal candidates are organized, reliable, and enjoy a fast-paced environment.

Qualifications

• Friendly, upbeat personality who enjoys talking on the phone.
• Comfortable with technology and CRM systems.
• Reliable with a professional personal appearance.

Responsibilities

• Handle inbound service appointment calls and online requests.
• Coordinate appointment scheduling using service portal and CRM tools.
• Proactively reach out for service reminders and follow-ups.

Skills

Exceptional customer service and communication skills

Strong organizational skills

Ability to multi-task

Tools

CRM systems

scheduling software

multi-line phone systems

Job description

Isringhausen Imports in Springfield, Illinois, is seeking a BDC Service Representative. The role focuses on exceptional customer service, handling inbound appointment calls, and coordinating using CRM systems. Offering $17-$20 per hour plus bonuses and benefits, this is a full-time position. The dealership fosters a supportive culture and prioritizes employee engagement and community involvement while providing paid training and opportunities for advancement. Ideal candidates are organized, reliable, and enjoy a fast-paced environment.