BDC Service Agent: Fast-Paced Auto Call Center | Growth & Commission
Murgadoautomotive
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
Murgado Automotive Group in Miami, FL is seeking friendly, professional communicators for our Career Fair and upcoming BDC Service Agents roles. This full-time opportunity focuses on customer engagement, service delivery, and driving loyalty in a fast-paced automotive environment.
Typical duties include handling 100+ outbound and inbound calls, following up on leads, updating CRM, and collaborating with service and marketing teams to meet client needs. Bilingual English/Spanish is a bonus.
Qualifications
- Customer-focused and professional in a fast-paced setting.
- Experience in customer service or hospitality is a plus.
- Comfortable making 100+ outbound calls.
- Organized, detail-oriented, and able to manage multiple tasks.
- Bilingual English/Spanish is a bonus.
Responsibilities
- Handle inbound and outbound calls to assist customers with service inquiries.
- Follow up on leads and schedule service visits.
- Provide excellent customer service to ensure satisfaction and loyalty.
- Maintain and update customer information in our CRM system.
- Collaborate with service and marketing teams to meet client needs.
Skills
Tools
Job description
Murgado Automotive Group in Miami, FL is seeking friendly, professional communicators for our Career Fair and upcoming BDC Service Agents roles. This full-time opportunity focuses on customer engagement, service delivery, and driving loyalty in a fast-paced automotive environment.
Typical duties include handling 100+ outbound and inbound calls, following up on leads, updating CRM, and collaborating with service and marketing teams to meet client needs. Bilingual English/Spanish is a bonus.
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