BDC Service Agent: Fast-Paced Auto Call Center | Growth & Commission

Murgadoautomotive

Miami (FL)

On-site

USD 23,000 - 32,000

Full time

3 days ago
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Benefits offered by this job

Hourly pay
Commission
401(k) match
Paid time off
Career growth
Health insurance
Employee discounts
Paid training

Job summary

Murgado Automotive Group in Miami, FL is seeking friendly, professional communicators for our Career Fair and upcoming BDC Service Agents roles. This full-time opportunity focuses on customer engagement, service delivery, and driving loyalty in a fast-paced automotive environment.

Typical duties include handling 100+ outbound and inbound calls, following up on leads, updating CRM, and collaborating with service and marketing teams to meet client needs. Bilingual English/Spanish is a bonus.

Qualifications

  • Customer-focused and professional in a fast-paced setting.
  • Experience in customer service or hospitality is a plus.
  • Comfortable making 100+ outbound calls.
  • Organized, detail-oriented, and able to manage multiple tasks.
  • Bilingual English/Spanish is a bonus.

Responsibilities

  • Handle inbound and outbound calls to assist customers with service inquiries.
  • Follow up on leads and schedule service visits.
  • Provide excellent customer service to ensure satisfaction and loyalty.
  • Maintain and update customer information in our CRM system.
  • Collaborate with service and marketing teams to meet client needs.

Skills

Inbound calls
Outbound calls
CRM updates
Customer service
Lead follow-up
Team collaboration

Tools

CRM system

Job description

Murgado Automotive Group in Miami, FL is seeking friendly, professional communicators for our Career Fair and upcoming BDC Service Agents roles. This full-time opportunity focuses on customer engagement, service delivery, and driving loyalty in a fast-paced automotive environment.

Typical duties include handling 100+ outbound and inbound calls, following up on leads, updating CRM, and collaborating with service and marketing teams to meet client needs. Bilingual English/Spanish is a bonus.

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