BDC Sales Representative - Telephone Leads

Uftring Auto Group; Washington (IL); On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

Monthly bonuses

401(k) Plan

Paid time off

Job summary

Uftring Auto Group is hiring a Business Development Representative (BDR) to reach out to contacts by telephone, build new customer relationships, and raise the CSI Index.

The BDR will manage the customer database and continuously seek to improve satisfaction, productivity, and efficiency by recommending improvements in the buying experience.

Qualifications

• Call center experience preferred.
• Automotive background preferred.
• Prior customer service or sales experience preferred.
• Good written and phone skills.
• Ability to handle heavy telephone contact.
• Ability to work on multiple software applications simultaneously.
• Must possess a valid IL driver's license with acceptable driving record.

Responsibilities

• Help answer phones some evenings.
• Maintain and update the customer database.
• Develop and master telephone techniques and etiquette.
• Funnel and schedule solid appointments.
• Stay up to date with company developments.

Skills

Call center experience

Automotive background

Customer service experience

Sales experience

Written communication

Phone skills

Multitasking across software

Valid IL driver's license

Job description

BE OUR NEXT SUCCESS STORY!The Uftring Auto Group values its team members and is committed to their success by ensuring that they have the resources and opportunities to gain experience with us!

The Business Development Representative (BDR) will positively and professionally reach out to contacts via telephone to obtain new customers and raise the CSI Index. They will produce their set objectives from incoming and outgoing telephone activity. This Representative will also manage, maintain, and update the customer database while continuously aiming to improve customer satisfaction, productivity, and efficiency by making recommendations that benefit the customer in making their buying experience better.

Starting pay for the BDR is $18.00 per hour plus bonuses!

KEY RESPONSIBILITIES:

• Help answer phones some evenings.
• Understand and apply etiquette on the telephone.
• Develop and master every telephone technique in phraseology and delivery.
• Keep up to date with company developments.
• Apply a working knowledge of referral creation and prospecting.
• Full understanding of techniques to effectively funnel and schedule solid appointments.

QUALITIES FOR SUCCESS:

• Call center experience is preferred.
• Automotive background is preferred.
• Previous customer service and/or sales experience is preferred.
• Good written and phone skills.
• Ability to handle heavy telephone contact.
• Ability to work on multiple software applications at the same time.
• Must possess a valid IL driver’s license with an acceptable driving record.

“The sure way to miss success is to miss the opportunity.” – Victor Chasles.

BENEFITS:

• The BDR pay begins at $18 per hour plus monthly bonuses based on appointments.
• Solid and stable reputation – we have been in business for over 42 years and we’re still growing!
• Great opportunities for advancement – we promote from within!
• Attractive Vacation and Paid Time Off – with PTO available within the first year of employment.*
• Paid time off for bereavement.*
• Medical, dental, vision, life, short term disability and Teladoc insurance plans – with Company participation.
• 401(k) Plan with Company participation.

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state, or local laws.