BDC Sales Associate / Receptionist

Keeler Collision; New York (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid Vacation

401(k) with employer contribution

Opportunity for growth

Job summary

A prominent auto dealership in New York is seeking a BDC Sales Associate / Receptionist. This individual will be the first point of contact, responsible for managing inbound calls, scheduling appointments, and providing exceptional customer service. The role demands strong communication skills and the ability to multitask in a fast-paced environment. This position includes benefits like Medical, Dental, Vision coverage, and a 401(k) plan with employer contributions, along with opportunities for career growth.

Qualifications

• Previous customer service or receptionist experience preferred.
• Comfortable working with computers and CRM systems.
• Professional appearance and positive attitude.

Responsibilities

• Answer and direct incoming dealership phone calls.
• Schedule appointments for the sales team.
• Greet customers and assist with check-in.

Skills

Customer service

Strong communication

Multitasking

CRM systems

Job description

Schedule: Monday–Friday, 9:00 AM – 6:00 PM

Audi Hawthorne is seeking a BDC Sales Associate / Receptionist to join our team. This role is ideal for someone who is professional, organized, and enjoys working with customers in a fast-paced dealership environment.

As the first point of contact for many of our customers, you will play a key role in delivering an exceptional experience while supporting our sales team with inbound leads, phone calls, and appointment scheduling.

Responsibilities

• Answer and direct incoming dealership phone calls
• Respond to internet sales inquiries and customer leads
• Schedule appointments for the sales team
• Greet customers entering the dealership and assist with check-in
• Follow up with prospective customers via phone, text, and email
• Maintain accurate records in the CRM system

Qualifications

• Previous customer service, receptionist, or BDC experience preferred
• Automotive dealership experience is a plus but not required
• Strong communication and phone skills
• Comfortable working with computers and CRM systems
• Professional appearance and positive attitude
• Ability to multitask in a fast-paced environment
• Medical, Dental, and Vision coverage
• Paid Vacation, Sick, and Personal Time
• 401(k) with employer contribution
• Opportunity for growth within the dealership

If you are customer-focused, organized, and looking to build a career in the automotive industry, we encourage you to apply.