BDC Sales Associate / Receptionist

Keeler Motor Car Company; New York (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Paid Vacation, Sick, and Personal Time

401(k) with employer contribution

Job summary

An established automotive dealership in New York is seeking a BDC Sales Associate / Receptionist to join their team. The role involves interacting with customers, managing appointment scheduling, and supporting the sales team. Ideal candidates will have customer service experience and strong communication skills, and will thrive in a fast-paced environment. The company offers competitive benefits including medical coverage, paid time off, and a 401(k) plan with employer contributions.

Qualifications

• Previous customer service, receptionist, or BDC experience preferred.
• Strong communication and phone skills.
• Comfortable working with computers and CRM systems.

Responsibilities

• Answer and direct incoming dealership phone calls.
• Schedule appointments for the sales team.
• Greet customers entering the dealership.

Skills

Customer service skills

Strong communication

Multitasking ability

Tools

CRM systems

Computers

Job description

Whether you’re starting your automotive career or advancing it, when you join our team, you become a valued part of our family.

Join The Keeler Motor Car Company Team

Founded in 1967, Keeler launched as a small Mercedes-Benz dealership with only SIX employees. Our dealership serves as the main resource for the highly popular and luxurious Mercedes-Benz vehicles across the Capital Region. In the early 1970’s the dealership grew as we expanded with BMW and Honda. The six‑man operation flourished. Fast‑forward to today, we have added Mini, Alfa‑Romeo, the Keeler Quality Pre‑Owned Center, Collision Center, a Full‑Service Body Shop, and a Detail Department. Even with all this growth, over 50 years later, we are still a family owned and operated business that has kept its core values right from the start.

Take a look at our open positions and find the perfect job for you!

Our Employees Are Our Greatest Asset

At Keeler Motor Car Company, our philosophy is that the key to long term prosperity is our ability to develop long lasting relationships with not only our clients, but also with our staff. We employ over 300 people and have been in business for over 54 years.

We celebrate our employees by hosting events like ax‑throwing at June Farms, our annual Holiday party, and catered lunches. We’re always looking for new ways to show our appreciation!

Keeler has won the Times Union Top Workplaces award several years in a row!

Partners with Our Community

Keeler Motor Car Company strives to be highly involved in our community. We take the role of being a good employer, a good neighbor, and an engaged and active member of the community to heart. Our team recognizes the value of a healthy, strong and safe community and works to maintain these goals through financial contributions as well as volunteering in charitable causes.

We donate to a number of larger charities such as; Albany Medical Center, 15‑LOVE, and the Saratoga Hospital Foundation. Every year, we promote Toys-for‑Tots, Albany County Giving Tree, Regional Food Bank, and many local school activities. In the past we’ve even donated vehicles to local schools, and have helped students train and prepare for competitions like the vehicle Diagnostic Competition at Hudson Valley Community College.

Schedule: Monday–Friday, 9:00 AM – 6:00 PM

Audi Hawthorne is seeking a BDC Sales Associate / Receptionist to join our team. This role is ideal for someone who is professional, organized, and enjoys working with customers in a fast‑paced dealership environment.

As the first point of contact for many of our customers, you will play a key role in delivering an exceptional experience while supporting our sales team with inbound leads, phone calls, and appointment scheduling.

Responsibilities

• Answer and direct incoming dealership phone calls
• Respond to internet sales inquiries and customer leads
• Schedule appointments for the sales team
• Greet customers entering the dealership and assist with check‑in
• Follow up with prospective customers via phone, text, and email
• Maintain accurate records in the CRM system

Qualifications

• Previous customer service, receptionist, or BDC experience preferred
• Automotive dealership experience is a plus but not required
• Strong communication and phone skills
• Comfortable working with computers and CRM systems
• Professional appearance and positive attitude
• Ability to multitask in a fast‑paced environment
• Medical, Dental, and Vision coverage
• Paid Vacation, Sick, and Personal Time
• 401(k) with employer contribution
• Opportunity for growth within the dealership

If you are customer‑focused, organized, and looking to build a career in the automotive industry, we encourage you to apply.