BDC Representative (Sales Appointment Coordinator)

The CAR Group (Norm Reeves); Port Charlotte (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading automotive group is seeking a BDC Representative to enhance customer experience and manage sales leads. This entry-level role offers free training, advancement opportunities, and a comprehensive benefits package, including tuition reimbursement and 401(k) matching. Ideal for candidates with a customer service background, the position requires full availability, including weekends.

Benefits

Free training and limitless advancement opportunities

Tuition reimbursement (up to $2,000 within 12 months)

Comprehensive medical, dental, and vision plans

Group life insurance

Employee referral bonus program

Discounts on sales, service, and parts

401(k) matching (25% on your $4,000 contribution)

Paid time off and holidays

6 paid holidays per year

Section 125 Cafeteria Plan & Flexible Spending Account

Qualifications

• Previous experience in a BDC position is preferred.
• Valid driver's license and acceptable driving record.

Responsibilities

• Communicate effectively with customers and manage internet sales leads.
• Maintain a customer database and schedule appointments for test drives.

Skills

Customer Service

Communication

Sales Skills

Job description

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Location: Port Charlotte, FL (On site) | Type: Full Time | Hourly + Commission

As a BDC Automotive Sales Representative, you’re a critical point of contact for our sales department guests and the first step in creating a super experience. You will handle all incoming calls, as well as perform long-term follow-up on all unsold customers. You will strive to increase customer retention by reaching out to current customers to ensure complete satisfaction in ownership, as well as marketing efforts to accurately obtain and log customer sources.

We’re looking for a team player with an outgoing, customer-service approach to daily responsibilities. This is a great entry point for a career with us, especially for those with customer service or general sales backgrounds (like electronics, appliances, real estate, B2B, marketing, etc.)

Must have full availability including Fridays and Saturdays. Sundays are on rotation! Hours are 8:30 AM - 5:00 PM and 11:30 AM - 8:00 PM.

What You’ll Do

• Communicate effectively with internet customers and prospects according to their preferred method of communication
• Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
• Maintain an ongoing customer database to capture repeat business
• Schedule appointments with interested buyers for test drives and vehicle delivery
• Drive yourself and the team to maintain a positive work environment and improve daily

What You’ll Need

• Previous experience in a BDC position is preferred
• A valid driver’s license and acceptable driving record

What We Offer

• Free training and limitless advancement opportunities to grow your career
• Tuition reimbursement (up to $2,000 within 12 months)
• Comprehensive medical, dental, and vision plans
• Group life insurance
• Employee referral bonus program
• Discounts on sales, service, and parts at Norm Reeves locations
• 401(k) matching (25% on your $4,000 contribution)
• Paid time off and holidays
• 6 paid holidays per year
• Section 125 Cafeteria Plan & Flexible Spending Account

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Motor Vehicle Manufacturing

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