BDC Receptionist

Coughlin Automotive; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401k

Paid vacation and holidays

Employee discounts on vehicles

Attendance bonus

Job summary

Coughlin Automotive in Worthington is seeking a receptionist for our busy call center. You will answer and direct calls across our dealerships, ensuring callers reach someone who can help.

The ideal candidate has multi-line phone experience, a friendly voice, and the ability to handle a high incoming call volume with patience and professionalism. This full-time role offers comprehensive benefits and opportunities to be part of a growing team.

Qualifications

• Experience with multi-line phone systems.
• Clear, friendly communication on the phone.
• Ability to stay patient with a high call volume.

Responsibilities

• Answer and direct calls to dealerships across the network.
• Ensure each caller is connected to the right contact who can assist.
• Support the busy call center operations.

Skills

Multiline phone experience

Friendly voice

Handle high call volume

Customer service mindset

Job description

Due to rapid growth, Coughlin Automotive's customer care team needs a receptionist to join our busy team at our Worthington call center. This position involves answering and directing calls to all our dealerships and ensuring each caller is put into contact with someone who can assist them.

The ideal candidate will have multi-line phone experience, a friendly phone voice, and the ability to quickly and patiently handle a large incoming call volume.

Benefits Include

• Medical/Dental/Vision/Disability/Life insurance available
• Company matched 401k
• Paid vacation and holidays
• Employee discounts on vehicles, service, and parts
• A $1.00 per hour bonus is paid monthly for perfect attendance.