BDC Receptionist

Coughlincars; Columbus (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life insurance

Company matched 401k

Paid vacation and holidays

Employee discounts on vehicles, service, and parts

$1.00 per hour monthly bonus for perfect attendance

Job summary

Coughlincars is expanding its customer care team and is seeking a receptionist for its Worthington call center. This dynamic role includes answering calls and directing them to the appropriate dealerships while ensuring exceptional assistance for each caller.

The ideal candidate will have experience with multi-line phone systems and possess a friendly voice, capable of efficiently managing a high volume of incoming calls. Benefits include medical, dental, vision insurance, and a company-matched 401k.

Qualifications

• Experience with multi-line phone systems.
• Strong communication skills and a friendly demeanor.
• Ability to manage a large volume of incoming calls efficiently.

Responsibilities

• Answer and direct calls to various dealerships.
• Provide assistance to callers based on their needs.
• Maintain professional phone etiquette under pressure.

Skills

Multi-line phone experience

Friendly phone voice

Ability to handle high call volume

Job description

Due to rapid growth, Coughlin Automotive's customer care team needs a receptionist to join our busy team at our Worthington call center. This position involves answering and directing calls to all our dealerships and ensuring each caller is put into contact with someone who can assist them.

The ideal candidate will have multi-line phone experience, a friendly phone voice, and the ability to quickly and patiently handle a large incoming call volume.

A $1.00 per hour bonus is paid monthly for perfect attendance.

Benefits include:

• Medical/Dental/Vision/Disability/Life insurance available
• Company matched 401k
• Paid vacation and holidays
• Employee discounts on vehicles, service, and parts